"Just wanted to re-emphasize how satisfied I am with your quality, and the customer support is incredible." Bob, PERFECT !! THEY'RE WONDERFUL, BARBARA Your attention is appreciated. It shows concern for your customers and I am GREATLY impressed by a company with such a high volume showing such personalized attention. It's another reason that I chose you for my high volume print jobs. Kathryn L. Graphics Designer Hello Bob, I received your information from a recent client of yours, Anthony B. who highly recommended your services. Thank you so much for your time. Sincerely, Kristina Erin. I have to be honest. I am not usually honest, but in this case I have to come out and say it out loud. THIS IS COMPLETELY UNACCEPTABLE!!! I am sorry to have to say that over the email, I wish I have the balls to say it to you in person I AM VERY VERY UNHAPPY. WHY IS IT THAT YOU DON’T LIVE DOWN HERE IN ATLANTA? Please come here, you are too far. MOVE TO ATLANTA. YOUR AWESOME GIRL. Move to Atlanta. Thanks for everything. Will keep you posted on when they get here. Afif Bob, Thank you. That is most considerate ! We're interested in improving marketing our business, which helps both of us! Can I call you Monday morning to discuss this? Pat Yay! It's another beautiful day! You guys are quite a hit around here. Andy thought the design was really good, Ken. Thank you for your srevices of you on creating a website for our business. You helped build a top quality site at an affordable price. Hi Erin, I can’t thank you enough for all of your help through this process. I hear the newsletters are beautiful! Take care and happy holidays! Sasha Hi Bob, Long time I did not hear your news. Hope you still remember me, Very nice Menu printing. I was ordering few times for Honshu Lounge project. Thank You , Victor Thanks Bob, You came through again.. Erin, Thanks again for all your help! Sasha Thanks so much. Very reasonable!! Best, Dan Please save this for any time you need a recommendation (or just feel like giving yourself a pat on the back): Erin, I've worked as a magazine and newsletter editor for more than 20 years. I learned early on that the most important entity in my life in terms of publishing is NOT the printing company we use; it's the person I interact with. I have changed printing companies a few times in different positions because of that. We've never met, but I know you to be fast, smart, helpful, insightful, and always pleasant and courteous. The first time you called me concerning a file I sent and said, "Bev, I think you might want to take a look at...," I told our executive director that Diverse Imaging is a superior company. This was before I even SAW the final product. You are terrific, and I hope Diverse appreciates the value you bring to that company every day. --Bev Good Afternoon Bob, Thanks for the tour yesterday evening. Bill was impressed with the samples you sent. Here is the new file for the business card. Let me know if this will suit you. Patricia Thanks Erin, Appreciate you keeping the deadline.. Thanks, Janet A. Bob, I met with my client today and she approved the proof that you sent me, "looks good". Thanks Bob, they look great! Patricia Hi Bob- I wanted to contact you about a new print job I have up and coming. It is for line books for my clothing line. You did my books last season and they were great. Thanks, looking forward to doing business again...Melissa C. Erin: Thanks so much. I hear they came out great. Love and hugs, Dan Sorry about the numerous delays. This is why I told you guys to overcharge me a little on the shipping. Hopefully we can do some more stuff in the very near future, nice work. Rick Bob, I got the catalogs. They look pretty good. Jim Bob. Thanks, they look great! Might have a small artist brochure coming up. Will keep you posted. Regards, Dave |
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